Infermedica — Shaping rebranding strategy to align brand identity with strategic growth

Infermedica is a global healthtech company delivering AI-powered virtual triage and clinical decision support solutions for healthcare organizations, insurers and digital health platforms, impacting millions of end users worldwide.

I had the pleasure of organising and leading the rebranding process for Infermedica through a series of workshops. Over the past few years, Infermedica has evolved – growing as a company, expanding its impact and refining its strategic direction. As the organization matured, it became clear that our visual communication needed to evolve too – to better reflect who we had become and where we were heading.

TIME

May–June 2024

May–June 2024

May–June 2024

INDUSTRY

AI health-tech

AI health-tech

AI health-tech

Brand colors
Brand colors
Brand colors
Fragments of styleguide
Fragments of styleguide
Fragments of styleguide

The design process overview

Phase I: Team Workshops
  1. Redefine brand strategy

  1. Redefine brand strategy

  1. Redefine brand strategy

mission, vision, values
target group and key message; brand personality, tone of voice

mission, vision, values
target group and key message; brand personality, tone of voice

mission, vision, values
target group and key message; brand personality, tone of voice

  1. Audit current visuals

  1. Audit current visuals

  1. Audit current visuals

review strengths and weaknesses of current style;
find gaps and inconsistencies

review strengths and weaknesses of current style;
find gaps and inconsistencies

review strengths and weaknesses of current style;
find gaps and inconsistencies

  1. Ideate

  1. Ideate

  1. Ideate

brainstorming and individual 

moodboarding

brainstorming and individual 

moodboarding

brainstorming and individual 

moodboarding

  1. Align and test direction

  1. Align and test direction

  1. Align and test direction

discuss and choose one visual path, test colors, type and components

discuss and choose one visual path, test colors, type and components

discuss and choose one visual path, test colors, type and components

Phase II: my individual work
  1. Adjust for accesibility

  1. Adjust for accesibility

  1. Adjust for accesibility

refining the chosen colors and styles to meet WCAG accessibility standards

refining the chosen colors and styles to meet WCAG accessibility standards

refining the chosen colors and styles to meet WCAG accessibility standards

  1. Update styleguide

  1. Update styleguide

  1. Update styleguide

document rules and examples
share for consistent use

document rules and examples
share for consistent use

document rules and examples
share for consistent use

Workshop 1

Redefine brand strategy

During the first workshop session, we redefined key elements like mission, vision, values, target group, key message, brand personality and tone of voice.

We created a creative brief and concluded that the brand should lean towards a professional, bold, and innovative approach. This gave us a clear foundation to guide future design decisions and verify the current style.

During the first workshop session, we redefined key elements like mission, vision, values, target group, key message, brand personality and tone of voice.

We created a creative brief and concluded that the brand should lean towards a professional, bold, and innovative approach. This gave us a clear foundation to guide future design decisions and verify the current style.

During the first workshop session, we redefined key elements like mission, vision, values, target group, key message, brand personality and tone of voice.

We created a creative brief and concluded that the brand should lean towards a professional, bold, and innovative approach. This gave us a clear foundation to guide future design decisions and verify the current style.

Screenshot of miro page during first workshop
Screenshot of miro page during first workshop
Screenshot of miro page during first workshop
Workshop 2

Audit current visuals

Next, we took a close look at our current visuals to see what still works and what feels outdated or inconsistent. We analyzed the tone of the old design, compared it with the creative brief, and highlighted what needs to change.

Workshop 3

Ideate

The team started by creating individual moodboards in between sessions, giving everyone space to explore their own creative ideas. We then came together to share, discuss and build on each other’s work. We selected the most promising directions that matched the new brand strategy.

Workshop 4

Align and test direction

We continued discussing everyone’s ideas and worked on one common moodboard. We tested new colors, typography, and components and decided to adjust and significantly narrow the palette and refine the typography, making it bigger and lighter. We also took decisions about the use of illustrations and photography.

This was the final collaborative workshop; the next two steps were my individual work, supported by the team’s feedback.

Common moodboard for updated style
Common moodboard for updated style
Common moodboard for updated style
My part

Testing and adjusting new colors for accessibility

After the workshops, I refined the chosen colors to meet WCAG accessibility standards. I conducted multiple tests to ensure enough contrast and created rules for interactive states like buttons and summarized how colors can be used together.

Accessibilty tests
Accessibilty tests
Accessibilty tests
My part

Update styleguide

The final part of the project was updating the styleguide — both in terms of introducing new rules and redesigning the guide itself. I created an interactive styleguide intended not only for the design team but also for marketing and development teams.

The guide includes all conclusions from the workshops, enriched with additional information we agreed would be useful for anyone in the company creating assets, including:

↳ colors
↳ icon style
↳ rules for use of photos
↳ data visualisation rules
↳ social media graphics guidelines

Screenshots of styleguide
Screenshots of styleguide
Screenshots of styleguide
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Team

Anna Warda, Antanina Anisovich, Magda Kościańska, Piotr Pawlina and me

Interested in collaborating?
Let’s create something meaningful together.

zuza.szostak@gmail.com

Interested in collaborating?
Let’s create something meaningful together.

zuza.szostak@gmail.com

Interested in collaborating?
Let’s create something meaningful together.

zuza.szostak@gmail.com